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Why Aetna®

More than a plan.A partner you can trust.

Learn why Aetna is your trusted partner for health and well-being.

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Welcome to Aetna®

Aetna is proud to be part of CVS Health®.

Together, we’re doing more for you. With trusted providers. Expert care. Extra support. A simple experience. And that’s just the beginning.

With Aetna, you can count on:

Support built around you

Real people, dedicated to Salesforce families.

Aetna Concierge
Aetna advocates for general health, autism and gender-affirming care
Aetna One® Choice, for proactive phone support from a nurse advocate to help navigate a serious medical condition

Trusted care — easy to find, simple to use

Wherever you are, care is there.

1.3 million total network providers
475,000 behavioral health providers
24/7 telehealth visits
No-cost programs for specific conditions

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Extras that become essentials

Because good coverage is just the start.

A personalized digital well-being platform
Gym and wellness discounts
Hearing and vision discounts

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Innovative tools built for you

Easy digital tools that never clock out.

Aetna Health℠ app
Your Aetna member website
Digital member ID cards

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Aetna answers

What is Aetna One® Choice?

Aetna One Choice is a free benefit in your Aetna medical plan that gives you and your covered family members one-on-one phone support from a nurse advocate.

The nurses help with things like chronic conditions, cancer, surgery prep, medications, depression and premature newborns. There’s no sign-up; a nurse will contact you if your medical records suggest you could benefit.

Contact us

Questions? Need care or support?
Here’s how to reach us, 24/7.

Call Aetna Concierge at 1-888-512-3862 (TTY: 711), Monday through Friday, 8 AM to 6 PM local time.
Download the Aetna Health℠ app.
Visit Aetna.com and log in.