Placeholder: Behavioral health hero photo

Behavioral health

Care and supportfor every kind of day

Find care that fits — online or in person, weekdays or after hours.

Placeholder: two friends talking outdoors

Personalized mental health support is here when you need it

The Aetna behavioral health network totals over 475,000 trusted providers, with coast-to-coast coverage.

Your Aetna medical plan offers access to them, as well as:

  • 24/7 support to help you find the right care
  • Face-to-face counseling, in person or virtual
  • Online resources and tools, and more

Aetna® plan highlights

Your medical plan includes virtual and in-person care, 24/7 digital tools, short-term and ongoing support, medication management, and specialized programs.

Teladoc Health – Mental health

Talk to a therapist by video for one-time or ongoing support. Visits age 13+. Medication support age 18+.

A dedicated nurse care manager

A Behavioral Health Condition Management Program nurse can help you get screened early so you can get support and feel better sooner.

100% coverage at inpatient facilities

Aetna’s Institutes of Quality (IOQ) Behavioral Health Network meets strict standards in patient care. With HDHP, deductible must be met before 100% coverage.

Aetna autism advocate

Get help to find providers, understand coverage and connect with services like applied behavior analysis (ABA).

Aetna answers

Can I get help for stressor anxiety without a referral?

Yes!

Behavioral health resources, programs, counseling and other support are available with no referrals required.

Contact us

Questions? Need care or support?
Here’s how to reach us, 24/7.

  • Call Aetna Concierge at 1-888-512-3862 (TTY: 711), Monday through Friday, 8 AM to 6 PM local time.

  • Download the Aetna Health℠ app.

    Download on the App StoreGet it on Google Play
  • Visit Aetna.com and log in.